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Return Policy: Any unopened item can be returned for any reason within 30 days for a refund or store credit. Return postage costs are not refundable unless we made an error, or the item arrived damaged or defective. Please contact us at info@nutrendsmedia.com and please reference your order number. If a CD jewel case or cassette case arrives damaged, email info@nutrendsmedia.com with your order number and we will send you a new replacement case for free. In the case of defective product, please contact us at info@nutrendsmedia.com for information on obtaining a replacement item. A defective or damaged title can only be replaced by the same item. Another title cannot be substituted in place of a damaged or defective item.